Tapo Rewards Program Terms and Conditions

  1. General Overview

The Tapo Rewards Program (“Program”) is a free loyalty program provided by the UK Tapo Store (“we,” “us,” “our”). By participating in the Program, you agree to the following terms and conditions, which govern your participation in the Program.

  1. Eligibility and Enrolment
  • To join the Program, you must have a registered account on the UK Tapo Store. If you already have an account, you are automatically enrolled in the Program. New users will be enrolled upon creating an account.
  • Participation in the Program is free and is limited to one account per individual.
  1. Tapo Rewards content
  • Rewards are normally discount codes which you can apply on your future purchases. We will announce more exciting rewards including free products/gifts on websites or through emails over time.
  1. Earning Points
  • To earn points, ensure you are logged into your account at the time of purchase.
  • Points are earned for every pound spent on eligible purchases only at UK Tapo Store .You will earn 5 points for every £1 spent. Points are calculated based on the final purchase amount (after any discounts), excluding taxes and shipping fees. Points are rounded to the nearest whole number. For instance, if you spend £9.99, you will earn 50 points.
  • Certain purchases may be excluded from earning points, and you will be explicitly notified if a purchase is ineligible.
  • Points can also be earned through completing specified achievements within the Program. More ways for earning points will be introduced soon.
  1. Redeeming Points
  • Points can be redeemed to equivalent discount code. Redeeming discount code will deduct the corresponding number of accumulated points from your account. You can apply the code when your future purchases on UK Tapo Store only. Points cannot be redeemed for cash and cannot be transferred to others.
  • The maximum redeem amount is £20. Limited to one redeem code per order, can be combined with other product discounts, but not first order code.
  1. Expiration of Points
  • Points will expire 12 months after they are added to your account.
  • You are encouraged to use your points before they expire to maximise their value.
  1. Tier Status
  • Your tier status within the Program is determined by the total points earned through purchases and Program activities.
  • Once a tier status is achieved, it remains valid for life and will not be affected by point expiration.
  • Higher tiers may offer increased benefits, including the ability to earn points at an accelerated rate.
  • More tiers would be introduced soon.
  1. Returns and Adjustments
  • If you cancel order or return item, the points earned from that purchase will be deducted from your account. Points will also be deducted for partial refunds due to price adjustments. The recent tier status for would be adjusted accordingly.
  • Please be aware that any misuse of points through repeated returns or cancellations may lead to restrictions on your account, and you may pay for the return shipping fee and not receive a full refund upon return.
  1. Account Limitations
  • Points from different accounts cannot be combined or aggregated.
  • You are limited to one Program account per individual. Attempts to merge or combine points from multiple accounts will result in forfeiture of points.
  1. Achievements and Bonus Points
  • Achievements within the Program offer additional opportunities to earn points.
  • All our categories of products are listed at the rear. Product list would be kept updating. Additional Achievements and rewards will be introduced over time.
  1. Referrals
  • You can earn bonus points by referring friends and family through your unique referral link.
  • Both you and the person you refer will receive 1,000 points once the referred individual makes a qualifying purchase of £40+. You can get extra 1,000 points at the first successful referral.
  • Referral points are added only after the first qualifying purchase is completed. Please note that self-referrals are not allowed, and attempting to do so may result in the suspension of your account.
  1. Amendments and Termination
  • We reserve the right to interpret, modify, suspend, or terminate the Program at any time without prior notice. Any changes will be communicated via our website or directly to Program participants.
  • In the event of Program termination, any unused points may be forfeited without compensation.
  • We retain the right to suspend accounts that engage in the malicious use of points.
  1. Customer Support

For any questions not covered in these Terms and Conditions, or for additional assistance, please refer to our FAQ section or email us through Contact Us.

 

By participating in the Tapo Rewards Program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

 

 

Smart Bulb

Smart Indoor Camera

Smart Outdoor Camera

Smart Battery Camera

Smart Video Doorbell

Smart Plug

Tapo L510B

Tapo C100

Tapo C120

Tapo C400S2

Tapo D210

KP105

Tapo L510E

Tapo C110

Tapo C310

Tapo C420

Tapo D230S1

KP115

Tapo L530B

Tapo C200

Tapo C310P2

Tapo C420S1

 Tapo TD21

KP303

Tapo L530E

Tapo C200P2

Tapo C320WS

Tapo C420S2

 Tapo D235

Tapo P100

Tapo L610

Tapo C210

Tapo C325WB

Tapo C425

 

Tapo P110

Tapo L630

Tapo C210P2

Tapo TC41

Tapo C425 KIT

 

Tapo P110M

Tapo L535B

Tapo C211

Tapo C510W

TC82

 

 

Tapo L535E

Tapo C212

Tapo C520WS

TC82 KIT

 

 

 

Tapo C220

Tapo C720

 

 

 

 

Tapo C225

TC40

 

 

 

 

TC60

TC65

 

 

 

 

TC70

 

 

 

 

 

 

 

 

 

 

Smart Sensor

Smart Switch

Smart Strip Light

Smart Climate

Robot Vacuum

 

Tapo H100

Tapo S200B

Tapo L900-10

KE100

Tapo RV30

 

Tapo H200

Tapo S200D

Tapo L900-5

KE100 KIT

Tapo RV30 Plus

 

Tapo T100

Tapo S210

Tapo L920-5

 

Tapo RV30C

 

Tapo T110

Tapo S220

Tapo L930-10

 

 

 

Tapo T300

 

Tapo L930-5

 

 

 

Tapo T310

 

 

 

 

 

Tapo T315