Tapo Rewards Program Terms and Conditions
- General Overview
The Tapo Rewards Program (“Program”) is a free loyalty program provided by the UK Tapo Store (“we,” “us,” “our”). By participating in the Program, you agree to the following terms and conditions, which govern your participation in the Program.
- Eligibility and Enrolment
- To join the Program, you must have a registered account on the UK Tapo Store. If you already have an account, you are automatically enrolled in the Program. New users will be enrolled upon creating an account.
- Participation in the Program is free and is limited to one account per individual.
- Tapo Rewards content
- Rewards are normally discount codes which you can apply on your future purchases. We will announce more exciting rewards including free products/gifts on websites or through emails over time.
- Earning Points
- To earn points, ensure you are logged into your account at the time of purchase.
- Points are earned for every pound spent on eligible purchases only at UK Tapo Store .You will earn 5 points for every £1 spent. Points are calculated based on the final purchase amount (after any discounts), excluding taxes and shipping fees. Points are rounded to the nearest whole number. For instance, if you spend £9.99, you will earn 50 points.
- Certain purchases may be excluded from earning points, and you will be explicitly notified if a purchase is ineligible.
- Points can also be earned through completing specified achievements within the Program. More ways for earning points will be introduced soon.
- Redeeming Points
- Points can be redeemed to equivalent discount code. Redeeming discount code will deduct the corresponding number of accumulated points from your account. You can apply the code when your future purchases on UK Tapo Store only. Points cannot be redeemed for cash and cannot be transferred to others.
- The maximum redeem amount is £20. Limited to one redeem code per order, can be combined with other product discounts, but not first order code.
- Expiration of Points
- Points will expire 12 months after they are added to your account.
- You are encouraged to use your points before they expire to maximise their value.
- Tier Status
- Your tier status within the Program is determined by the total points earned through purchases and Program activities.
- Once a tier status is achieved, it remains valid for life and will not be affected by point expiration.
- Higher tiers may offer increased benefits, including the ability to earn points at an accelerated rate.
- More tiers would be introduced soon.
- Returns and Adjustments
- If you cancel order or return item, the points earned from that purchase will be deducted from your account. Points will also be deducted for partial refunds due to price adjustments. The recent tier status for would be adjusted accordingly.
- Please be aware that any misuse of points through repeated returns or cancellations may lead to restrictions on your account, and you may pay for the return shipping fee and not receive a full refund upon return.
- Account Limitations
- Points from different accounts cannot be combined or aggregated.
- You are limited to one Program account per individual. Attempts to merge or combine points from multiple accounts will result in forfeiture of points.
- Achievements and Bonus Points
- Achievements within the Program offer additional opportunities to earn points.
- All our categories of products are listed at the rear. Product list would be kept updating. Additional Achievements and rewards will be introduced over time.
- Referrals
- You can earn bonus points by referring friends and family through your unique referral link.
- Both you and the person you refer will receive 1,000 points once the referred individual makes a qualifying purchase of £40+. You can get extra 1,000 points at the first successful referral.
- Referral points are added only after the first qualifying purchase is completed. Please note that self-referrals are not allowed, and attempting to do so may result in the suspension of your account.
- Amendments and Termination
- We reserve the right to interpret, modify, suspend, or terminate the Program at any time without prior notice. Any changes will be communicated via our website or directly to Program participants.
- In the event of Program termination, any unused points may be forfeited without compensation.
- We retain the right to suspend accounts that engage in the malicious use of points.
- Customer Support
For any questions not covered in these Terms and Conditions, or for additional assistance, please refer to our FAQ section or email us through Contact Us.
By participating in the Tapo Rewards Program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Smart Bulb |
Smart Indoor Camera |
Smart Outdoor Camera |
Smart Battery Camera |
Smart Video Doorbell |
Smart Plug |
Tapo L510B |
Tapo C100 |
Tapo C120 |
Tapo C400S2 |
Tapo D210 |
KP105 |
Tapo L510E |
Tapo C110 |
Tapo C310 |
Tapo C420 |
Tapo D230S1 |
KP115 |
Tapo L530B |
Tapo C200 |
Tapo C310P2 |
Tapo C420S1 |
Tapo TD21 |
KP303 |
Tapo L530E |
Tapo C200P2 |
Tapo C320WS |
Tapo C420S2 |
Tapo D235 |
Tapo P100 |
Tapo L610 |
Tapo C210 |
Tapo C325WB |
Tapo C425 |
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Tapo P110 |
Tapo L630 |
Tapo C210P2 |
Tapo TC41 |
Tapo C425 KIT |
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Tapo P110M |
Tapo L535B |
Tapo C211 |
Tapo C510W |
TC82 |
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Tapo L535E |
Tapo C212 |
Tapo C520WS |
TC82 KIT |
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Tapo C220 |
Tapo C720 |
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Tapo C225 |
TC40 |
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TC60 |
TC65 |
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TC70 |
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Smart Sensor |
Smart Switch |
Smart Strip Light |
Smart Climate |
Robot Vacuum |
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Tapo H100 |
Tapo S200B |
Tapo L900-10 |
KE100 |
Tapo RV30 |
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Tapo H200 |
Tapo S200D |
Tapo L900-5 |
KE100 KIT |
Tapo RV30 Plus |
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Tapo T100 |
Tapo S210 |
Tapo L920-5 |
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Tapo RV30C |
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Tapo T110 |
Tapo S220 |
Tapo L930-10 |
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Tapo T300 |
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Tapo L930-5 |
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Tapo T310 |
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Tapo T315 |
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